Carl Redmond possesses extensive experience in quality management and customer support within the engineering and manufacturing sectors. Currently serving as Sr. Warranty and Customer Support Manager at Xylem, Carl leads the Claim Management and Warranty processes for the Water Infrastructure segment, providing high-level technical support to Sales Companies and Distributors. Previous roles include Quality Assurance Manager at Xylem, where Carl maintained ISO9001 certification and developed quality management systems, as well as Quality Team Manager at DARCHEM ENGINEERING LIMITED. Carl has held various quality management positions at Safran Landing Systems, focusing on program quality and customer satisfaction for aerospace products. Educationally, Carl earned a Bachelor of Arts degree in Business and Enterprise from Edinburgh Napier University in 2015.
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