Chris Jannick is an IT leader with 20 years of professional experience specializing in IT Service Management and Operations. Currently, Chris serves as the Sr. Manager of ITSM Tools & Data at Xylem Inc., where they previously managed IT service delivery for a global team of 30 supporting over 8,000 employees. Prior to Xylem, Chris held the position of IT Operations Manager at CDW, leading a team of 38 and managing IT communications and client solutions. Chris's accomplishments include implementing best practices, process improvements, and effective training programs across multiple organizations. Chris holds a BS in Accounting from Eastern Illinois University and an MBA in Business Management from the Lake Forest Graduate School of Management.
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