Monica Felder

Monica Felder is a skilled professional in the fields of psychology and customer relationship management, currently serving as a CRM Operations Analyst at Xylem since November 2022. Prior to this role, Monica held various positions at Align Technology, including Team Lead for Consumer Concierge and Inside/Marketing Sales Representative. Monica's experience in behavioral health includes roles as a Behavioral Health Technician at Monarch, Intensive In-Home Therapist at Strategic Therapy Associates, and Counselor I at Southwestern Pennsylvania Human Services Inc. Additionally, Monica has made contributions as a Marriage and Family Therapy Intern at Family Links and as a Direct Support Professional at COMMUNITY OPTIONS. Educational credentials include a Bachelor of Science in Clinical Psychology from Seton Hill University, complemented by foundational studies at Lincoln University and Roxbury High School.