* Mission: 
We are working towards service excellence to become among the best GSM operators in Yemen, aiming to reach and exceed the expectations of our Customers, Shareholders, Vendors, Dealers, Employees and Community alike.

* Vision: 
Lead a real “market” in customer service driven by the convergence of the telecom technology. 
Build a strong partnership with our vendors and dealers to enhance a continual win-win situation. 
Be the employer of choice in Yemen & build a strong motivated team. 
Community Support, through contributing in the development of Yemen. 
  
* Our Values: 
We do believe in : 
Integrity. 
Improvement. 
Respect. 
Team Work. 
  
* Our Objectives : 
And Yemen is Happy… is the reason why we exist, a commitment to spread the smile on every face through: 
Best Coverage. 
Best quality of voice calls. 
Best Prices & offers. 
Best Services. 
Community Support.

Telecommunications

Y-Telecom

Y-Telecom's headquarters in Sana'a, Yemen

Adel Binyasser

Ihab Ali Hajar

Basel Nuseirat

Tawfiq Al-Qershi

This department manages the deployment, quality, and overall functionality of network systems to ensure optimal performance.

Network Operations

This department focuses on managing and optimizing the sales process and ensuring effective coordination between sales personnel.

Sales Operations

This department manages the operation and maintenance of core network systems to ensure optimal performance and reliability.

Core Network Operations

This department oversees the management and operations of various support units to enhance overall organizational efficiency.

Business Support Services

This department manages credit control operations and oversees customer service strategies to enhance client satisfaction.

Credit and Customer Service

This department oversees the management and strategy of information systems and digital communication platforms.

Y-Telecom

Org chart

Teams

Network Operations

Sales Operations

Core Network Operations

Business Support Services

Credit and Customer Service

Information Management

Offices

Y-Telecom

Org chart

Teams

Network Operations

Sales Operations

Core Network Operations

Business Support Services

Credit and Customer Service

Information Management

Offices

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