Yactraq Online Inc.
Benjamin Land works in the funeral pre-planning and estate services industry, assists with committal ceremonies for cremated remains at sea, and focuses on converting waste heat from Bitcoin mining. Benjamin also has experience in customer service, stone masonry, artificial intelligence, life transitions consulting, and family service counseling. Land aims to support individuals and families through challenging life conversations and celebrations while delivering peace of mind through their work.
Yactraq Online Inc.
Yactraq offers both out-of-the-box and custom features very cost effectively and is the global value leader in speech analytics. Our patents in conversational computing give Yactraq an edge in developing next generation virtual customer agents and other types of talking computers. A Gartner Cool Vendor (Smart Machines), Yactraq has also been mentioned in various Gartner reports for Contact Center Infrastructure, CRM, Data Science, Machine Learning and AI Core Technology. Gartner's CRM Reports for Customer Interaction Analytics, Speech Analytics & Voice-of-the-Customer (VoC). VoC is a key application area with Yactraq providing predictive lead qualification metrics to accelerate revenues and understand consumer needs. Our product pays for itself within days. Customers have seen high productivity gains for their call center team managers and quality analysts who can now hyper-target which calls to listen to, instead of using a random approach. Recorded phone calls contain valuable information related to Voice-of-the-customer & Call Agent Evaluation