Yalo develops an AI-based customer relationship management platform used to help businesses offer a delightful customer experience.

AI/ML

Analytics

Data

Enterprise Software

Information Technology

Yalo

Yalo's headquarters in San Francisco, CA, United States

Javier Mata

Maria Teresa Chamorro

Christian Saravia

Santhana Parthasarathy

Rafael Karkle

Santiago Coppiano

The Software Development Team at Yalo is responsible for designing, developing, and maintaining the AI-based customer relationship management platform. This team comprises diverse roles including software engineers, backend and frontend developers, and QA specialists, all working collaboratively to enhance the platform’s functionality, optimize performance, and ensure a seamless user experience. Their efforts focus on delivering innovative solutions that elevate customer engagement and satisfaction for businesses using Yalo’s services.

Software Development Team

The Engineering and Technical Support Team at Yalo is responsible for designing, developing, and maintaining the AI-based CRM platform, ensuring robust functionality and security. They provide technical expertise in deploying solutions, support clients throughout the integration process, and address any issues that arise, enhancing the overall customer experience. Additionally, the team focuses on quality assurance and automation, facilitating seamless operations and continuous improvement in product offerings.

Engineering and Technical Support Team

The Customer Success Team at Yalo is dedicated to ensuring that clients maximize the value of the AI-based CRM platform. They provide personalized support, strategic guidance, and proactive solutions to enhance customer experience, drive user adoption, and foster long-term relationships. Through performance analysis and collaboration, this team aims to empower businesses to leverage Yalo's technology for exceptional customer engagement.

Customer Success Team

The Marketing and Sales Team at Yalo is responsible for driving growth and customer engagement through strategic marketing initiatives and effective sales processes. This team collaborates to develop targeted campaigns, support product positioning, and ensure seamless customer onboarding, ultimately enhancing the overall customer experience and expanding Yalo's market presence.

Marketing and Sales Team

The People Operations and Talent Management Team at Yalo is responsible for fostering a thriving workplace culture and attracting top talent to support the company’s growth. They focus on enhancing employee engagement, implementing effective talent acquisition strategies, and developing programs that promote professional development and organizational success. Through their expertise in people operations, they ensure alignment between business goals and workforce development.

People Operations and Talent Management Team

The Data Science and Analytics Team at Yalo leverages advanced analytics and machine learning techniques to extract insights from customer data, optimizing the AI-driven CRM platform. They collaborate to develop predictive models, enhance customer segmentation, and drive data-driven decision-making, ultimately enhancing the customer experience for businesses utilizing Yalo’s solutions.

Yalo

Org chart

Teams

Software Development Team

Engineering and Technical Support Team

Customer Success Team

Marketing and Sales Team

People Operations and Talent Management Team

Data Science and Analytics Team

Offices

Yalo

Org chart

Teams

Software Development Team

Engineering and Technical Support Team

Customer Success Team

Marketing and Sales Team

People Operations and Talent Management Team

Data Science and Analytics Team

Offices

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