Yalo develops an AI-based customer relationship management platform used to help businesses offer a delightful customer experience.

AI/ML

Analytics

Data

Enterprise Software

Information Technology

Yalo

The São Paulo office focuses on customer success, operations, and data compliance to support business growth in Brazil.

São Paulo

Yalo's headquarters in San Francisco, CA, United States

Javier Mata

Roberto Fernández del Castillo

Santhana Parthasarathy

Rafael Karkle

Christian Saravia

Andy Booth

Lynn Dejo

Santiago Coppiano

Maria Teresa Chamorro

The Software Development Team at Yalo is responsible for designing, developing, and maintaining the AI-based customer relationship management platform. This team comprises diverse roles including software engineers, backend and frontend developers, and QA specialists, all working collaboratively to enhance the platform’s functionality, optimize performance, and ensure a seamless user experience. Their efforts focus on delivering innovative solutions that elevate customer engagement and satisfaction for businesses using Yalo’s services.

Software Development Team

This department focuses on designing, building, and maintaining software applications and systems.

Software Development

This department focuses on ensuring customer satisfaction and fostering long-term relationships through support and proactive engagement.

Customer Success

The Customer Success Team at Yalo is dedicated to ensuring that clients maximize the value of the AI-based CRM platform. They provide personalized support, strategic guidance, and proactive solutions to enhance customer experience, drive user adoption, and foster long-term relationships. Through performance analysis and collaboration, this team aims to empower businesses to leverage Yalo's technology for exceptional customer engagement.

Customer Success Team

The Engineering and Technical Support Team at Yalo is responsible for designing, developing, and maintaining the AI-based CRM platform, ensuring robust functionality and security. They provide technical expertise in deploying solutions, support clients throughout the integration process, and address any issues that arise, enhancing the overall customer experience. Additionally, the team focuses on quality assurance and automation, facilitating seamless operations and continuous improvement in product offerings.

Engineering and Technical Support Team

This department focuses on overseeing product development, marketing strategies, and customer project implementations.

Yalo

Org chart

Teams

Software Development Team

Software Development

Customer Success

Customer Success Team

Engineering and Technical Support Team

Product Management

Offices

Yalo

Org chart

Teams

Software Development Team

Software Development

Customer Success

Customer Success Team

Engineering and Technical Support Team

Product Management

Offices

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