Yalo develops an AI-based customer relationship management platform used to help businesses offer a delightful customer experience.

AI/ML

Analytics

Data

Enterprise Software

Information Technology

Yalo

The São Paulo office focuses on customer success, operations, and data compliance to support business growth in Brazil.

São Paulo

Yalo's headquarters in San Francisco, CA, United States

Javier Mata

Christian Saravia

Fernando Serrano

Leon Direito

Gerardo Ezquerra Martín

Rafael Karkle

Andy Booth

Lynn Dejo

Santiago Coppiano

Maria Teresa Chamorro

This department focuses on ensuring customer satisfaction and fostering long-term relationships through support and proactive engagement.

Customer Success

This department focuses on designing, building, and maintaining software applications and systems.

Software Development

The Software Development Team at Yalo is responsible for designing, developing, and maintaining the AI-based customer relationship management platform. This team comprises diverse roles including software engineers, backend and frontend developers, and QA specialists, all working collaboratively to enhance the platform’s functionality, optimize performance, and ensure a seamless user experience. Their efforts focus on delivering innovative solutions that elevate customer engagement and satisfaction for businesses using Yalo’s services.

Software Development Team

This department is responsible for assisting customers with inquiries, resolving issues, and ensuring a positive customer experience.

Customer Support

This department focuses on analyzing and interpreting complex data to inform decision-making and drive business strategy.

Data Analytics

This department focuses on driving and optimizing strategies to enhance customer acquisition and engagement.

Yalo

Org chart

Teams

Customer Success

Software Development

Software Development Team

Customer Support

Data Analytics

Growth Operations

Offices

Yalo

Org chart

Teams

Customer Success

Software Development

Software Development Team

Customer Support

Data Analytics

Growth Operations

Offices

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