Ishan Sharma has extensive experience in project management and customer support across various roles and companies. Currently serving as the Customer Billing Experience Manager at Yanolja Cloud Solution since August 2024, Ishan previously worked as an Ecommerce Project Manager at praella from November 2022 to July 2024. Prior experience includes a position as Project Manager at HulkApps from September 2019 to June 2022, and a tenure at eZee Technosys Pvt. Ltd. from January 2014 to August 2019, where Ishan held roles as Customer Support Team Lead and Senior Software Support Engineer. Ishan began the career as a Software Support Engineer at The Imaginations from July 2011 to December 2013. Educational background includes attendance at H.M.B Sardar High School.
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Yanolja Cloud Solution
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Yanolja Cloud Solution (YCS); formerly eZee, is a global end-to-end hospitality technology provider specialising in solutions for any and every accommodation type. While our brand identity has changed, our offerings will still be under the name ‘eZee’. Our commitment to existing and new customers proclaims that our solutions are continuously enhancing with new features and functionality to add based on the property and guest requirements around the world. We offer products like hotel management software, booking engine, inventory distribution system, hotel and restaurant website builder, restaurant management system, revenue management software, and reputation management solution. Presently, YCS has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. Our corporate headquarters are in India; along with a regional office in Malaysia and local support teams in several countries.