Harish Kumar D M possesses over 10 years of experience in customer service roles, beginning as a Senior Customer Service Associate at Firstsource from August 2006 to September 2012, followed by a position at Cognizant until September 2017. Subsequent roles included Customer Service Representative at Workplace Options from October 2017 to June 2019, providing health and wellness support, and at justap.com from September 2020 to November 2021, focusing on online customer service and support. Additionally, Harish worked at NTT DATA Services as a Customer Service Representative from August 2019 to February 2020. Currently, Harish serves as a Customer Service Specialist at YAP, managing calls, chats, emails, and escalations since January 2022. Harish holds a Bachelor of Commerce degree with a focus on Computer Science from Bangalore University, completed in 2004.
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