Spring Lam is an experienced professional in customer success and account management, currently serving as the Customer Success Lead at Yappy Group since March 2025. Previously, Spring held roles such as Senior Customer Success Manager and Senior Client Strategy Manager at Attentive, where there was a focus on managing a large portfolio of enterprise clients and driving client conversion through strategic collaboration. Earlier experience includes managing enterprise accounts at Pixlee TurnTo (now Emplifi), enhancing marketplace revenue at Vivino, and spearheading new market launches at Zesty, Inc. Spring's career began at EAT Club and Keller Williams Realty, with foundational roles in operations and sales. Spring holds a Bachelor of Arts in Political Science and Government from the University of California, Berkeley.
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