Ruth Bosch

Ruth Bosch is a seasoned professional with extensive experience in chargeback analysis and customer service. Currently serving as a Senior Chargeback Analyst at Yapstone since December 2013, Ruth expertly analyzes credit card disputes for merchant accounts and manages complex issues across major credit card brands. Ruth also leads employee training on updated policies and resolves escalated chargebacks. Prior roles include Customer Service Specialist at Blackhawk Network, where Ruth provided advanced support for customer inquiries, and Collection Agency Analyst at JPMorgan Chase & Co., focusing on compliance and audit accuracy. Additionally, Ruth gained experience as a Reconciliation Specialist at J.P. Morgan, managing processing and balancing reports. Ruth holds education credentials from Solano Community College.