Bianca Kranz possesses extensive experience in operations and account management across diverse industries, including beauty, e-commerce, and hospitality. As Operations Manager at D'Aversa Salon from March 2011 to December 2018, Bianca led a 50-member team, coordinated schedules, processed weekly rents, and managed administrative functions in a high-volume environment while also spearheading marketing campaigns and website management. Transitioning to Houzz as a Senior E-Commerce Product Specialist and previously as an E-Commerce Account Manager, Bianca showcased skills in e-commerce dynamics. Currently serving as a Technical Account Manager at Yardi since March 2019, Bianca combines technical acumen with customer-focused service. Earlier experience includes a role as a Team Member at Chick-fil-A and an internship at Louis Vuitton, highlighting a strong foundation in customer service and retail. Bianca holds a Bachelor of Arts in Communication Studies from California State University, Long Beach, and studied Design and Visual Communications at FIDM.
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