Crystal Graves possesses extensive experience in client services and technical account management within the SaaS sector, currently serving as Client Services Team Lead and Senior Technical Account Manager at Yardi since August 2010. In this role, Crystal Graves manages multiple client accounts, providing consultations to enhance software utilization and collaborating with product and engineering teams to influence product direction. Previous positions include Senior Procurement Specialist at Bethesda University California, Financial Aid Director for the City of Anaheim, and various roles in the legal field, including Paralegal at Yardi. Crystal Graves holds a Master’s degree in English from Chapman University and a Bachelor of Arts in English Literature from UC Santa Barbara.
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