Derek Chau is a seasoned professional with extensive experience in client account management and financial services. Currently serving as a Technical Account Manager at Yardi since August 2022, Derek has also held the position of Associate Technical Account Manager. Prior to this role, Derek worked at Better.com as a Processing Expert and Processing Expert Associate, where recognition was achieved for top performance in resolving complex customer issues and ensuring timely loan closures. At HSBC, Derek served as a Relationship Manager, overseeing a diverse portfolio of clients, and previously participated in a global graduate trainee program to enhance industry knowledge. Early career experience includes serving as an Operations Supervisor at UNIQLO, focusing on customer service excellence. Derek holds a Bachelor of Arts degree from San Francisco State University and a Bachelor of Business Administration in Accounting and Finance from City University of Hong Kong.
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