Laura Sacks is a seasoned professional with extensive experience in account management and client relations, currently serving as a Senior Manager at Yardi since November 2019, where responsibilities include troubleshooting and escalation support for the Investment Management module, fostering career development conversations, and engaging in executive-level discussions. Previous roles at Yardi include Technical Account Manager and Associate Technical Account Manager, focusing on client training and support for SaaS products. Prior to Yardi, Laura worked in various roles, including waitress positions, and as a Certified Kettlebell Instructor, combining skills in customer service with fitness training. Laura holds a Bachelor of Applied Science in Kinesiology and Exercise Science from Westmont College and an Associate of Arts in Anthropology from Santa Barbara City College.
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