Mike DeLuna is an experienced consultant at Yardi since October 2017, specializing in Search Engine Optimization (SEO) and Pay-Per-Click (PPC) campaigns, achieving over $150K in monthly recurring revenue and demonstrating a significant reduction in cost per lead through A/B testing. Previous roles include being a Technical Account Manager at Yardi, where support was provided to large multifamily property management clients and exceptional uptime rates were maintained. Prior to Yardi, Mike worked as a Product Support Analyst and Help Desk Coordinator at Change Healthcare and McKesson, respectively, where focus was placed on maintaining high service uptime and enhancing customer satisfaction. Additional experience includes managing technical support for Medical Doctor Services, optimizing system administration, and ensuring compliance with HIPAA regulations.
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