Nathan J. is an experienced professional with a diverse background in technical account management, customer service, and mental health therapy. Currently serving as a Technical Account Manager at Yardi since September 2020, Nathan J. provides customer support and assists clients with implementations and upgrades while utilizing problem-solving skills to troubleshoot application issues. Prior experience includes working as a Solutions Specialist at Verizon, where consultative selling and CRM tools like Salesforce were leveraged to enhance customer engagement. Nathan J. also has a solid foundation in mental health services, having held roles at UPMC Mercy as a Mental Health Therapist and at UPMC WPIC as a Service Coordinator, focusing on individual needs and effective communication. Early career experiences include mentoring youth at Hillside Family of Agencies as a Youth Care Advocate. Nathan J. holds a Bachelor's degree in Sociology from SUNY Geneseo.
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