Raphael Nunes

Raphael Nunes is a Technical Account Manager for Voyager 7s at Yardi, having progressed from the role of Associate Technical Account Manager. Since November 2021, Raphael has provided exemplary support to end users, guiding them in finding solutions within Yardi Breeze and Yardi Breeze Premier, while maintaining a 95% client satisfaction rate through efficient management of live chats, phone calls, and emails. Prior experience includes roles as a Sales Consultant at Bell, a Technical Support Representative at Sitel, an Assistant Manager at Victoria Hall Management Ltd, and a Duty Manager at Parkwood Leisure. Raphael holds a Level 3 Diploma in Management from The City & Guilds of London Institute, an ICT qualification from the same institution, and a Bachelor's degree in Health and Physical Education/Fitness from Universidade do Algarve.