Shailesh Kumar is a Technical Architect at Yash Technologies, where they apply over 13 years of IT experience in ServiceNow design, development, and implementation. Previously, Shailesh held the position of Principal Consultant at Enable Professional Services, contributing expertise in ITSM, ITOM, and various ServiceNow modules. They possess extensive knowledge in integrations and have led initiatives in customer service management and digital transformation, showcasing a strong commitment to delivering tailored software solutions.
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