Lorena S.

Lorena S. has extensive experience in project management, process improvement, and customer experience, having worked in various strategic roles. They served as an Analista de Projetos at Addunt Consulting, where they focused on automating and enhancing processes for key clients. Furthermore, at YDUQS, Lorena was a Product Owner for a CRM implementation project, ensuring alignment with business needs. They have held leadership positions, including Coordenadora de Grandes Contas and Coordenadora de Planejamento e Aprendizagem, driving operational efficiency and stakeholder value. Lorena holds a degree in Química from Universidade Federal do Rio de Janeiro and is currently pursuing a postgraduate degree in Leadership and Coaching at Estácio.