Raul Ortega is an experienced IT professional with a diverse background in technical support and information technology. Currently serving as a Helpdesk Technician at Alain Pinel Realtors and an IT Helpdesk Admin at Juniper Networks, Raul has provided tier 1 support and facilitated the onboarding process for new hires, including equipment setup and troubleshooting across multiple operating systems. Previous roles include IT Specialist at Year Up, where Raul enhanced technical skills and knowledge in network systems, and Information Technology Technician at Compass. Additionally, Raul served as a Youth Coordinator at Mount Pleasant. Education was pursued at Foothill College from 2017 to 2018.
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