Shangool Khan is an experienced IT professional specializing in database analysis, currently serving as a Database Analyst at Navy Federal Credit Union since July 2019. Additionally, Shangool has been an Information Technology Student at Year Up since 2015, participating in a career development program that includes college-level courses and a six-month internship, while earning college credits towards an Associate of Science degree in partnership with Northern Virginia Community College. Prior experience includes a role as a Service Desk Coordinator II at Navy Federal Credit Union in August 2016, where complex issue resolution in production systems was a key responsibility. Shangool holds a Bachelor of Science and a Bachelor of Technology in Information Technology from George Mason University and a high school degree in Information Technology from Northern Virginia Community College. Certifications include ITIL and SSM.
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