Stephen Niro

Stephen Niro is an experienced marketing professional with a robust background in customer strategy and contact planning. Currently serving as Service & Fulfilment Director at Yell since November 2014, Stephen has also held positions such as Market Planning Director and Head of Customer Strategy, focused on driving sales effectiveness and implementing CRM tools. Previous roles at hibu included Marketing Manager for Acquisition, where responsibilities involved developing marketing plans to achieve business growth. Stephen's foundation in insight and value strategy was established through various positions at Yell Group, contributing to customer insights and sales tool management. Stephen holds a Diploma in Marketing from CIM and a BA Hons in History from the University of Leicester.