Ed Mitchell

Ed Mitchell is a seasoned technical support professional with extensive experience in managing high-level escalations and delivering expert guidance in complex computing environments. Currently serving as the Technical Support Manager at Yellowbrick Data since November 2023, Ed previously held significant roles at The MathWorks as a Senior Advanced Support Engineer, where expertise in parallel computing was a key focus. Prior to that, Ed led global support teams at Hewlett Packard Enterprise and made substantial contributions at HP Vertica, where responsibilities ranged from managing critical escalations to performing in-depth technical troubleshooting. Ed's career also includes positions as a Technical Consultant at Eagle Investment Systems and as an Application Development Analyst at Perot Systems. Ed holds a Bachelor of Science degree in Computer Science from Worcester Polytechnic Institute.