Ashley Young

Ashley Young is a seasoned professional with extensive experience in customer success and marketing roles. Notable positions include Patient Care Coordinator at Western Dental, where sales goals were exceeded by 40% and patient retention increased from 50% to 65%. As Senior Account Manager at Yelp WiFi, Ashley contributed to strategic planning and marketing initiatives, while further roles at Yelp involved managing a diverse portfolio of restaurant clients to enhance their experiences and ensure retention. Previous experience includes serving as Professional Outreach Coordinator at Experis, where employee satisfaction metrics were improved, and communication skills were leveraged to achieve a 98% customer satisfaction rate. Ashley holds a Bachelor of Science degree in Public Relations from San José State University.