Eric Jackson is an experienced professional currently serving as a Customer Success Manager at Yelp since April 2024. Prior to this role, Eric held several positions at Groupon from March 2012 to January 2023, including Continuous Improvement Manager, GSO Change Management Lead, and Customer Service Manager. Eric's career began at Hometown America as a Transaction Coordinator from July 2007 to October 2011, and earlier experience includes working as a Legal Assistant at Harmon Law Offices, P.C. from 2006 to 2007. Eric holds a Bachelor's degree from Ithaca College, earned between 2003 and 2006.
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