Tom MacMaster

Tom MacMaster has a robust background in customer success and revenue operations, serving as Vice President of Customer Success at Yelp from May 2017 to January 2021, where responsibilities included enhancing customer support across various business segments. Prior to that, Tom held multiple senior leadership roles at ESPN from January 2010 to April 2013, focusing on customer success and account management, as well as directing ad services to optimize revenue reporting and technical success. Tom's experience also includes a role as a Technical Analyst II at Disney Interactive and production roles at Walt Disney Internet Group, where Tom contributed to innovative multimedia solutions. Educational credentials consist of a diploma in Digital Media and Audio Recording from the Center for Digital Imaging and Sound and studies in English and European History at The University of British Columbia.