Caroline Gould

Director, Training, Help And Developer Documentation at Yext

Caroline Gould is an experienced professional in the field of training, help, and developer documentation, currently serving as the Director at Yext since August 2013, with a progressive career path in the organization that includes roles such as Senior Manager and Product Documentation Manager. Prior to Yext, Caroline completed internships at the College of the Holy Cross, where planning and editing for Holy Cross Magazine took place, and at Edward Street Child Services, where a monthly newsletter and a community event were developed. Caroline earned a Bachelor of Arts in Art History with a concentration in Latin American Latino Studies from the College of the Holy Cross and also studied abroad at Pontificia Universidad Católica del Perú.

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Timeline

  • Director, Training, Help And Developer Documentation

    April, 2022 - present

  • Senior Manager, Training, Help & Developer Documentation

    July, 2021

  • Senior Product Documentation Manager

    May, 2020

  • Product Documentation Manager

    November, 2018

  • Manager, Client Training

    May, 2018

  • Supervisor, Client Training

    October, 2015

  • Client Training Specialist

    August, 2013