Ian Harries is a Senior Client Success Manager at Yext, focusing on enterprise clients. With over 12 years of experience in customer success, Ian has previously held roles at Cyncly, Adobe, and Siteimprove, where they specialized in driving SaaS adoption, customer growth, and retention across the EMEA region. Ian earned a Bachelor of Arts in History from the University of Reading and has a proven track record of developing and mentoring teams, as well as enhancing customer engagement strategies.
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