James Guzzo

James Guzzo is an accomplished professional with extensive experience in client success and account management across various industries. Currently serving as an Enterprise Client Success Manager at Yext since April 2025, James focuses on enhancing customer satisfaction and driving client growth through a deep understanding of priorities and challenges. Prior roles include Senior Customer Success Manager at Persado, where James managed key clients in the financial services, retail, and travel sectors, and various positions at Pixlee TurnTo, Feedvisor, and Olapic, contributing to strategic outreach and client management. Additionally, James has a background in social compliance and quality control, having worked as a Social Compliance Officer at Fortune Footwear. James earned a BSBA in Marketing and Logistics from The Ohio State University Fisher College of Business and has pursued further education at Shenzhen University.