John Vatalaro is an accomplished professional with extensive experience in customer support and services, currently serving as Vice President of Services at Yext since September 2013. John has a proven track record of reimagining traditional support mechanisms to enhance customer success and satisfaction, leading to the development of technical, customer-centric teams focused on various service offerings. Positions held at Yext include Senior Director of Services, where John emphasized implementation and professional services, and Director of White Glove Services, where John created personalized support packages for strategic customers. Earlier experience includes roles at CK Capital Management, Holy Cross Dining Services, Skinner, Inc., and The Keyturn, showcasing a diverse skill set in management and client relationship building. John holds a Bachelor of Arts degree in History from the College of the Holy Cross.
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