Michele Bateman

Michele Bateman is a seasoned professional with extensive experience in customer success and account management. Currently serving as Customer Success Principal at Yext since its acquisition of Hearsay in August 2024, Michele previously held multiple positions at Hearsay Systems, including Senior Customer Success Manager and Customer Success Manager. Michele's background also includes a Senior Program Manager role at SD Mayer & Associates LLP, where expertise in project management and technology implementation was developed. Prior experience includes being a Senior Account Manager at Say Media, overseeing comprehensive account management, and serving in various capacities at CBS Interactive, IBM Global Services, and as a Board Member and President of Little Brothers - Friends of the Elderly. Michele holds a BA in History and Latin American Studies from Princeton University and has furthered education at McGill University and City College of San Francisco.