Pavan Kumar is a seasoned professional with extensive experience in product delivery and operations management. Currently serving as a Product Delivery Manager at Yext since August 2023, Pavan previously held the position of Manager I Operations at Amazon from May 2021 to June 2023, where responsibilities included managing a team of 25 Machine Learning Data Associates, performance analysis, and coordination with stakeholders to ensure production efficiency. Prior to Amazon, Pavan spent over 14 years at ADP, progressing through various roles from Customer Service Representative to Assistant Manager in the Health & Welfare domain, with responsibilities ranging from client query resolution to maintaining and designing Knowledge Base pages. Pavan holds a Bachelor of Sciences degree in Mathematics and Computer Science from Little Flower Junior College in India.
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