Eric Shih has a diverse background in hospitality and training, currently serving as an Agency Training professional and certified trainer in Everything DiSC at YF Life Insurance International Limited since May 2022. Previous experience includes a role as VIP Service and Guest Relations Development Assistant Training Manager at Suncity Group from November 2019 to December 2021, and various positions at Wynn Palace and MGM MACAU, focusing on VIP services, talent acquisition, and learning development. Eric's career began at Best Western Hotels & Resorts and included positions at Westin Hotels & Resorts and Wynn Macau, showcasing expertise in front office operations. Educational credentials include a Bachelor's degree in Organizational Management from Saint Joseph's University and a Bachelor's degree in Economics from the University of Alberta.
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