Alejandro Vizcarra

Alejandro Vizcarra is an experienced leader in technical support and field service management, currently serving as the Director of Field Service & Technical Support at Yield Engineering Systems since January 2023. Expertise includes building high-performing teams and developing processes to enhance operational efficiency and track KPIs. Prior roles include Sr. Manager of Support Readiness and Enablement at Verizon, where Alejandro established support for IoT and Smart Cities products, and Sr. Director of Field Support at Sensity Systems, focusing on building technical support teams. A background at Veeco includes roles such as Sr. Manager of Key Accounts Service, where Alejandro achieved significant revenue growth, and various positions starting as a Field Service Engineer. Alejandro holds a BSEE in Electronic Systems Engineering from Tecnológico de Monterrey.