Bas van Duyn

Bas van Duyn is currently a Service Level Manager for an IT & Telecom company, where they focus on customer satisfaction, problem-solving, and the optimization of managed services. Bas holds a Master of Science in Economic and Consumer Psychology from Universiteit Leiden and has developed expertise in consumer behavior, media influence, and statistical methodologies. Previously, they worked in customer care and inside sales, as well as held an internship at KPN IoT, focusing on customer experience improvement. With a background in production and research assistance, Bas brings a diverse skill set to their current role.