Cora V. is an experienced customer support professional currently serving as a Support Specialist & Knowledge Expert at YNAB since April 2021, where Cora V. delivers personalized support through email and chat with a high customer satisfaction rate. Prior experience includes roles as a Customer Service Representative at AMP Smart and a Financial Services Representative at Goldenwest Credit Union. Additionally, Cora V. is an active member and moderator in the Support Driven community, contributing to discussions on customer support, moderating channels, and participating in mentorship and speaking engagements.
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