Laszlo Csukas

Laszlo Csukas is an accomplished professional with extensive experience in global service management and customer experience across various sectors. Currently serving as Global Head of Service Desk at YNV Group since January 2025, Laszlo previously held significant roles including Global Service Management & Customer Experience Director at Fresenius Medical Care and Head of Global Professional Services at Transcom. With a strong focus on strategic and operational leadership, Laszlo has successfully managed end-user services, digital transformation, and BPO outsourcing, enhancing customer experience and cost efficiency. Earlier positions include Regional Director of Customer Experience EMEA at Eaton, Regional Centre Lead EMEA & Managing Director at Unisys, Customer Services & Pricing Director EMEA at GE Lighting, and EMEA Program Manager at KPN. Laszlo holds an MBA from Pannon Egyetem and a BSc in Engineering Information Technology from Dennis Gabor College.