Ronald Makomba

Head of Customer Success at Yoco

Ronald Makomba has extensive work experience in various roles within the field of business development, marketing, and customer support. Ronald began their career at ProCapital in 2008 as a Project Manager, where they were responsible for developing business ideas, concepts, and strategies. Ronald then joined iZindaba as a Content Manager in 2009, where they sourced and generated content for their lifestyle guide.

In the same year, Ronald became a Board Member of iZindaba.org, an initiative aimed at empowering individuals and improving their lives.

In 2012, Ronald joined Cobi Interactive as a Business Development Manager, where they assessed marketing opportunities, generated leads, and managed relationships with clients such as DStv and Blackberry. Ronald later became the Director of Sales and Marketing, overseeing all marketing and promotional activities.

In 2014, Ronald joined Yoco as a Business Development professional, responsible for developing relationships with customers and implementing marketing strategies. Ronald held various roles at Yoco, including VP of Business Development, Head of New Region Development, Head of Business Development, Head of Customer Success, and currently, Head of Customer Support. In these roles, Ronald emphasized the importance of customer satisfaction and building strong relationships with customers.

Overall, Ronald Makomba has a proven track record in business development, marketing, and customer support, with a focus on driving customer satisfaction and ensuring the company's objectives are met.

Ronald Makomba attended Stirling High School from 1997 to 2001, where they completed their high school education. Following this, they pursued a degree in Honours Industrial Psychology at Nelson Mandela Metropolitan University from 2002 to 2005. Throughout their degree, their field of study focused on HR, OD, and Consumer Behaviour.

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Timeline

  • Head of Customer Success

    September, 2021 - present

  • Head of Business Development

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