Shana Weeder is an experienced professional with a background in customer service and quality assurance. Currently serving as an Online Community Coordinator at Yoco since September 2018, Shana is skilled in online community management. Previously, Shana worked at OrderIn from May 2017 to September 2018 in various roles including customer services, emails and social media, and quality assessor and coach, focusing on customer support and service quality. Prior experience includes a position as a Customer Service Executive at Groupon from November 2014 to December 2016, where responsibilities included handling customer queries, processing refunds, and quality assessment.
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