Sayed S.

Sayed S. has a diverse work experience spanning different industries and roles. Currently enrolled in a Cloud Engineer Bootcamp at The Linux Foundation, Sayed is gaining hands-on experience in designing, deploying, and managing cloud-based solutions. They are also acquiring skills in Infrastructure as Code (IaC) tools and will earn Linux Foundation Certified System Administrator (LFCS) and Certified Kubernetes Administrator (CKA) certifications.

In their previous role as a NOC Analyst at Identity Digital Inc., Sayed worked in an Agile environment and was responsible for end-to-end application monitoring, tracing, and alerting. They streamlined the deployment of applications and systems by implementing automated scripts using Bash and Python.

As a Configuration Specialist at CompuCom, Sayed resolved a backlog of missed SLAs in the computer configuration department by developing a switched environment. They completed hundreds of units per day with a 0% error rate.

At Verifone, Sayed served as a Technical Support Engineer and provided tier two technical support to clients using petroleum solutions. They independently identified and resolved network issues relating to vendors' operations and troubleshooted incidents and problems of various POS devices.

During their tenure at American University of Afghanistan (AUAF), Sayed held multiple roles including Network Support Analyst, Desktop Support Technician, and ESL Teaching Assistant. They designed and maintained network systems, provided technical support to end-users, and facilitated student learning as an ESL Teaching Assistant.

Overall, Sayed has a strong background in cloud engineering, technical support, and network management, along with experience in teaching and customer service.

Sayed S. has a comprehensive education history in the field of IT and computer science. Sayed completed their Bachelor of Science degree in IT & Computer Science from the American University of Afghanistan (AUAF) from 2011 to 2014.

Sayed then pursued further education and completed a Master of Engineering (MEng) degree in Computer Networks from Ryerson University from 2020 to 2021. During their time at Ryerson University, they also obtained a certification in "The Art of Communication in Graduate Science and Engineering."

In 2021, Sayed S. enrolled in the Cybersecurity and Infrastructure Security Agency (CISA) to specialize in Industrial Control Systems Cybersecurity, but no degree was specified for this program.

In addition to their formal education, Sayed S. has obtained multiple certifications to enhance their skills and knowledge. Sayed has certifications in Python Essentials 1 from Cisco, Cisco Certified Network Associate (CCNA), ITIL® 4 Foundation Certificate in IT Service Management from AXELOS Global Best Practice, S-131: Basic Security Awareness 2017 - Verifone Client Serv from Verifone, CompTIA Network+ ce Certification, CompTIA Security+ ce Certification, (ISC)² Candidate certification, Fortinet Network Security Expert Level 1: Certified Associate, Fortinet Network Security Expert Level 2: Certified Associate, and Fortinet Network Security Expert Level 3: Certified Associate.

Overall, Sayed S. has a strong educational background and a range of certifications indicating expertise in IT, computer networks, and cybersecurity.