Stephen Ward

Stephen Ward is an experienced manager and community engagement leader, currently serving as the Manager of Yooralla Connect since March 2018, where leadership responsibilities include overseeing a development team to ensure exceptional customer experiences. With a strong background at YMCA Victoria from 2005 to 2018, Stephen held various managerial roles, focusing on community engagement, disability services, and business development, successfully implementing customer acquisition strategies and translating NDIS plans into actionable goals. Noteworthy achievements include increasing membership at YMCA centers and developing global initiatives through the YMCA Unearth Cambodia project. Stephen's early career includes positions at Hilton Worldwide and various fitness centers, demonstrating a long-standing commitment to customer service and community development.