Simona Ciumag is an experienced professional in data processing and client services operations, currently serving as the Director of Client Services Operations at YouGov since June 2016. Over the years, Simona has successfully established and developed teams, notably growing a coding team from 2 to 11 members. Previous roles at YouGov included Group Data Processing Manager and Crunch DP Team Lead, where Simona ensured adherence to Service Level Agreements and delivered projects in line with company standards. Simona's career began at Mercury Research as a Data Analyst and later included a role as Senior Data Processing at Ipsos Research Romania, emphasizing data quality and collaboration. Simona holds a Licentiate degree in Economics from Academia de Studii Economice din București and a Master’s degree in Auditing from Universitatea Titu Maiorescu.
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