Joseph D. is an experienced Senior Customer Success Manager at YourCause from Blackbaud, responsible for managing a $1.7M Annual Recurring Revenue book of business since September 2021. Prior to this role, Joseph held various positions including Licensed Real Estate Agent at Smart City Apartment Locating and Small Business Specialist at ADP, where a focus on relationship building and consulting for business growth was emphasized. Joseph's career includes significant achievements at YourCause as an Account Manager, PSAV as a Senior Sales Manager, and experience in freelance television and film production. With a Bachelor's degree in Communication from Texas A&M University, Joseph has developed a comprehensive skill set in customer service, sales processes, project management, and team leadership.
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