Patrick Steens is the Operations Director at Yource Belgium and Country Director at Yource Maroc. With extensive experience in contact center management, customer service, and business development, they have built strong relationships with staff and clients through trust and transparency. Patrick previously held various leadership roles, including Senior Contact Centre Manager and General Manager, and has consistently focused on improving results and optimizing processes. They earned an Executive Master in General Management from Université libre de Bruxelles and have additional qualifications in Social Work and Tourism Management.
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