Ronald Smit is a dynamic leader with over 20 years of experience in managing large-scale call center operations across multiple regions, including the Benelux, Spain, and Turkey. Currently serving as COO and an Executive Board Member, Ronald advocates for operational excellence, customer satisfaction, and strategic growth. Previously, Ronald held significant roles including CEO of Cendris Customer Contact, where they achieved 100% revenue growth, and Board Member at the Klantenservice Federatie, contributing to industry innovation. Ronald's educational background includes an MBA in Strategic Management from Erasmus University Rotterdam.
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