Dicran Babayantz

Dicran Babayantz is currently the Director of Customer Success at HCL Software, where they oversee strategic plans and ensure the satisfaction of top accounts. They are also an Associate Partner at yourCEO and a docente at Università IULM, focusing on Retail Brand and Customer Experience Management. Prior to these roles, they served as COO and Director of Go To Market at Natlive SRL and held significant positions at IBM, including leading various initiatives in RFID and e-business services. With a background that combines education and practical experience in marketing, corporate governance, and customer engagement, Dicran is deeply involved in the intersection of business, innovation, and technology.