Counterpart
Ryan Capra is an experienced professional with a robust background in customer success and partnerships. Currently serving as the Head of Partnerships and Head of Customer Success at Counterpart since June 2022, Ryan's previous roles include significant leadership positions at Yext from March 2014 to June 2022, where titles ranged from Director, Customer Success Strategy & Operations to Program Manager. Early career experiences include positions at Fancy.com and Apple Retail, where Ryan developed customer service and technical skills, along with various roles at Best Buy and internships that provided exposure to marketing and brand representation. Academically, Ryan holds a Bachelor of Science in Communication, Management and Design from Ithaca College and has studied at The American University of Paris.
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Counterpart
Counterpart is a globally distributed team with deep expertise in insurance, data, and technology. Their decades of experience building and insuring companies have helped them design a platform that is tailored to the needs of the brokers and the insureds that they serve. They offer proven tools, services, and frameworks that will foster a more collaborative, fulfilling, and less risky work environment.