Eric Kuan is a professional with over a decade of experience in trust and safety, program management, and web security. Currently serving as a Scaled Abuse Policy Specialist at YouTube since March 2023, Eric has developed policies to prevent abuse of the YouTube Partners Program and implemented a comprehensive policy launch management system. Prior to this role, Eric held various positions at Google from 2011 to 2023, including Senior Program Manager for Supportability, where strategies led to an annual reduction in support contact rates, and Senior Webspam Strategist, focused on combating webspam. Earlier experience includes Trader Application Support at Bank of America Merrill Lynch. Eric holds a Bachelor's Degree in Management Information Systems from The University of Texas at Austin.
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