John Ko is currently the Director of Operations for Trust & Safety at YouTube, bringing over 20 years of experience in leadership and operations. Previously, John held significant roles at companies such as PayPal, General Mills, and World Vision, where they demonstrated a strong ability to develop customer-centric strategies and lead cross-functional teams. John is pursuing a Bachelor of Applied Sciences in Computer Engineering at the University of Waterloo and an MBA at Georgetown University McDonough School of Business, reflecting a commitment to both technical and business excellence. With a leadership style rooted in empathy and a passion for coaching, John is dedicated to realizing the potential of others while achieving business objectives with urgency and efficiency.
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