Lucy Cheng is a Senior Product Manager at YouTube and a Principal Product Manager at TikTok, specializing in e-commerce and AI-driven user experiences. With over 10 years of experience at companies including Turing, PwC, and several fintech startups, Lucy has demonstrated expertise in search and ranking, launching more than 30 features that significantly increased TikTok's US search gross merchandise volume. Lucy holds an MBA from the University of Chicago Booth School of Business and previously led product initiatives that enhanced customer experience through AI technologies.
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